Ordering at www.khadijakarimofficial.com is easy. Just select the items you want to shop enter your shipping address and payment information and your order is confirmed. Register with us and you'll be able to enjoy the following benefits: 1. Track your orders and review past purchases. 2. Preview our new collections and register your interest for any special offers and discounts. 3. Save your address and card details so you can shop even quicker next time If you need any assistance click on the contact form at the bottom of the page or whatsapp at +92-332-3250272.

Your order would be delivered through reputed courier companies at your doorstep. For details check Shipping and return

Once your Order is successfully placed, you will receive a confirmation call, email and text message from www.khadijakarimofficial.com . This mail will have all the details related to your order. Order details can also be viewed at My Account -> My Orders if you have placed the order on your own online.

Yes. We do take orders reservation of any designs over the phone. You can call us or whatsapp at +92-332-3250272.

Yes, if your debit/credit card isn't working we can always take your order over phone. Do call us at +92-332-3250272

Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. The time taken can vary from bank to bank and we unfortunately won't be able to expedite this. Please check with your bank for more details. If your bank informs you otherwise, please get back to us. If the money has been credited to our account, we would initiate refund within 3 days of your request. Receipt of the refund would however depend on the mode of payment mode chosen by you. In case your order is not successful and www.khadijarkarimofficial.com has been deducted from your account money and has been credited to our account we would proactively initiate refund within 7 days.

Your order status is updated to you via emails/sms at every step. Once your order is placed you would receive an email with your order details. Again after your order is dispatched we send you a sms with your tracking details. Please check your spam and old sms- for the status of your order, if you don't see any updates. In case of any unforeseen events which delay your order you would receive a special update from our end.

If you wish to cancel your order, get in touch with Customer Care +92-332-3250272 as soon as possible with your order number. As long as your order has not been dispatched we can cancel it and refund your amount. Any Credits used in the purchase of the Order will be credited back to your account. For certain product categories such as Formal and Bridal once you place an order, it cannot be cancelled. In case of prepaid orders refunds will be processed as per our Return policies.

In order to place a bulk order please drop a mail to sales@khadijakarimofficial.com with your requirements and the concerned team would get back to you.

Yes. Because of the prevalent regulations we send the invoice along with the product. Tags are also left intact so that a product can be returned if your loved one faces any problem with it.

Unfortunately, no, however you can simply place another order.